WELCOME TO GLIMZ
Our world-famous styling tools
ACCESORIES
Please don't listen to us... Listen to our 100,000+ satisfied customers!
based on 1,067reviews
The professional bundle
Real customers, influencers and product testers show why they love glimz
BECOME PART OF THE #GLIMZ📸 COMMUNITY!
Now New
Heat-free curls overnight?








Heat-free curlers
how it all began...
Our journey so far








Questions & Answers
YOUR QUESTIONS
OUR ANSWERS
Ordering & Shipping
Products & Quality
How can I track the status of my order?
Once your order has been shipped, you will receive an email with tracking information. You can also check the status of your shipment on the DHL website .
Which shipping partner do we use?
To offer you the best possible service, we have been relying on our trusted shipping partner DHL for years to ship our products. DHL stands for reliability and efficiency, and we have complete confidence in their ability to deliver your order safely and promptly.
How long does the refund take?
Thank you for your trust in glimz and your message!
We have received your return and are handling it with the utmost care. Please note that inspection and refund may take up to 10 business days after we receive it.
Thank you for your patience – your shopping experience is very important to us. 💛
How do I register a return?
To ensure the smooth processing of your return, we ask that you exercise your right of withdrawal before sending the return. Please notify us of your return by sending us an email to " info@glimz-il.com ." In this email, please provide us with the relevant information about your return.
These include, for example:
- Your order number
- The items you wish to return
- The reason for the return (optional, but helpful for us to improve our service)
Once we receive your return notification, we will initiate the further process and provide you with all the necessary information for the return.
We appreciate your cooperation and are available to assist you with any further questions or concerns. Thank you for your understanding.
How much are the shipping costs?
Not at all! We offer free shipping on all orders
How and where do I get my order number?
Once you have successfully completed your order, you will immediately receive an order confirmation from us via email. This will be sent to the email address you provided during your purchase. The order confirmation also includes your unique order number. Please note that the order number always appears with a "#" followed by a combination of numbers, for example, #12345.
We recommend checking your spam folder if the email doesn't appear in your main inbox. Your order confirmation is important for keeping track of all relevant information about your order. If you have any further questions, please do not hesitate to contact us. Thank you for your trust in our product!
Are your products cruelty-free?
Yes, and that's extremely important to us. None of our products are tested on animals—neither by us nor by our partners or suppliers. We are committed to responsible development and stand 100% behind our ethical standards.
How high quality are your products really?
 We place extreme importance on quality – from the first ingredient to the packaging. Every product is carefully developed, tested, and produced with attention to detail. Our formulations are well-thought-out, effective, and designed to deliver real results. In short: We don't compromise when it comes to quality.
Are your products natural or chemical?
Our products consist of a combination of high-quality, proven ingredients – both naturally derived and modern, safe active ingredients. We rely on nature where it offers real benefits and science where it delivers better results. Always with a focus on efficacy, skin and hair compatibility, and performance.
What sets glimz apart from other brands?
We develop products that deliver on their promises – without empty marketing platitudes. Our community is our focus, so we develop everything with real needs in mind. This is complemented by our clean design, honest communication, and a genuine focus on modern, uncomplicated beauty routines.